Privacy Policy & Terms of Service
Effective Date: 02 September 2023
Company: Chicmicro Plc
Website: https://chicmicroplc.com
Contact Email: solution@chicmicroplc.com
Welcome to Chicmicro Plc, a globally recognized enterprise delivering excellence across Software Development, Information Technology Services, SaaS Platforms, and Travel & Tourism Solutions.
As a multi-sector organization serving a diverse clientele across different regions and industries, we are committed to providing cutting-edge, secure, and scalable solutions tailored to the evolving needs of businesses and individuals alike.
Our reputation is built on innovation, accountability, and client-centric service delivery. From enterprise software deployments and cloud-based platforms to IT consulting and tailored travel logistics, Chicmicro Plc maintains a strong presence in both the local and international markets.
This Privacy Policy and Terms of Service governs your use of our services and your interactions with our company through digital, contractual, and commercial engagement. It outlines our commitments to data privacy, financial transparency, service-level compliance, and legal obligations—while clearly defining customer, client, and partner responsibilities.
By accessing our website, using any of our services, entering a formal or informal agreement, or engaging in consultation with Chicmicro Plc, you consent to the practices and obligations set forth in this policy.
We invite you to read this document carefully and contact us at solution@chicmicroplc.com if you have any questions, clarifications, or concerns regarding your rights and responsibilities under this agreement.
1. Introduction
Chicmicro Plc (“we”, “our”, “us”) values the privacy and trust of our customers, clients, and partners. This Privacy Policy and Terms of Service outlines how we collect, use, and protect information while also establishing binding conditions for all our services, including Software Development, IT Services, SaaS Platform, and Travel Agency solutions.
By engaging our services, visiting our website, or entering into a contract with Chicmicro Plc, you agree to the terms outlined herein.
2. Data Collection & Usage
We collect personally identifiable information such as names, email addresses, phone numbers, and billing information when you:
- Register on our platform
- Subscribe to services
- Engage in consultation or support
- Make a transaction or travel booking
This data is used solely for service delivery, customer support, invoicing, and communication. We do not sell or share your data with third parties except where necessary for service delivery or legal compliance.
3. Project Billing and Payment Default Policy
Clients are required to settle all outstanding invoices upon completion of any project. A grace period of 30 calendar days will be allowed from the date of final invoice issuance.
Failure to make payment within the grace period will result in a 10% monthly late fee added to the outstanding balance. This charge will continue to accumulate until full payment is received.
4. No Refund Policy
All services and products delivered by Chicmicro Plc are non-refundable once:
- The project has been completed, and
- One month has elapsed after delivery.
Use of the delivered product or service beyond this one-month period will be considered as acceptance, and no refunds will be honored thereafter.
5. Post-Completion Services
Upon project delivery, any additional services, modifications, consultation, or maintenance will be treated as On-Demand Services and must be paid for in full.
This applies particularly to:
- Software applications
- Server infrastructure
- Integration or scaling tasks
- Maintenance and technical support
Consultation fees and maintenance contracts must be settled before further work can commence.
6. Vendor or Contractor Switch Policy
Clients who choose to switch to a new vendor, contractor, or service provider after project delivery will:
- Forfeit all privileges and extended support benefits from Chicmicro Plc
- Be required to pay all outstanding charges related to private support, consultancy, or special arrangements
- Be liable for any pending maintenance fees
Failure to comply will result in legal recovery procedures.
7. Breach of Agreement
Any client who violates our Terms and Conditions, Service-Level Agreements, or mutual contracts (verbal, written, or implied through resource use) shall:
- Be held legally accountable
- Be responsible for all legal, operational, and reputational damages
- Incur penalties as determined by our legal and contractual terms
We reserve the right to pursue legal action for any breach.
8. Private Partnership Obligations
In private partnerships, joint ventures, or co-branded initiatives, both Chicmicro Plc and the partner organization or individual shall:
- Equally share logistical and financial responsibilities
- Clearly document all resources, roles, and deliverables
- Acknowledge that any breach of contract (verbal, written, or by action/inaction) by the partner will:
- Result in mandatory compensation
- Include penalty fees and damages as determined by Chicmicro Plc
- Require immediate cessation or rectification as advised by our legal team
9. Security and Data Protection
We implement industry-standard security protocols including firewalls, encryption, and access controls to protect customer data. We comply with applicable data protection laws and take privacy seriously.
10. Amendments and Updates
Chicmicro Plc reserves the right to update this policy without prior notice. We recommend clients and partners review this policy periodically on our website.
11. Contact Information
For all inquiries, complaints, legal issues, or support, please contact:
Chicmicro Plc
Email: solution@chicmicroplc.com
Website: https://chicmicroplc.com
By using our services, entering into agreements with us, or interacting with our systems, you confirm your acceptance of this Privacy Policy and Terms of Service.